Frequently Asked Questions
American Red Cross Licensed & Veteran-Owned CPR, First Aid & BLS Training
If you need assistance, please use our Contact page or call 702-337-3004.
01. ABOUT OUR COURSES
What types of classes does Revive 702 offer?
We provide American Red Cross–authorized training, including:
Adult & Pediatric CPR
First Aid
AED Training
CPR/First Aid/AED Combination Courses
Basic Life Support (BLS)
Babysitter’s Training
Skill Boost Add-On Sessions
Blended Learning (Online + Skills Session)
Instructor-Led Training (ILT)
Online-Only Courses
02. ONLINE & BLENDED LEARNING
When will I receive my online course link?
Your ClassClick access link will be emailed within 48 business hours of registration.
Do I need to complete the online portion before my skills session?
Yes. The online coursework must be completed in full before attending your in-person skills session.
How long do I have to complete the online course?
You have 90 days to complete the Red Cross online modules. After 90 days, the course expires and cannot be reopened, extended, or transferred.
What if I don’t complete the online portion before my skills session?
You may reschedule by paying the $25 rescheduling fee, based on instructor availability. If you choose not to reschedule, it is considered a no-show.
My online course is not showing up in the Red Cross Learning Center. What should I do?
Contact the Red Cross Training Support Center:
Submit a case or use Live Chat under the Questions tab
Or call 1-800-RED-CROSS
03. INSTRUCTOR-LED TRAINING (ILT)
What should I bring to an ILT class?
A valid photo ID
Comfortable clothing
Water or a drink (optional)
All equipment and materials are provided.
What if I arrive late to an ILT class?
Late arrivals may not be admitted into class. You may reschedule by paying the $25 rescheduling fee (subject to availability). If you do not reschedule, it becomes a no-show.
What if I cannot perform the required skills?
Students must successfully demonstrate all required CPR, AED, First Aid, BLS, Babysitter’s Training, and/or Skill Boost Add-On skills. If you are unable to perform the necessary skills, you may need to retake the course.
04. CERTIFICATION
How and when will I receive my certification?
The American Red Cross will email your digital certificate within 24–72 hours after successful completion. All Red Cross certifications are valid for 2 years.
Can I download my certificate online?
Yes — visit: https://www.redcross.org/take-a-class/digital-certificate
05. RESCHEDULING, LATE ARRIVALS & NO-SHOWS
Can I reschedule my class?
Yes. Students may reschedule one time by paying the $25 rescheduling fee. Rescheduling is based on instructor availability.
Is the rescheduling fee refundable?
No. The $25 rescheduling fee is always non-refundable.
What happens if I arrive late?
If you arrive late, you may not be allowed into the session. You can reschedule for a later date by paying the $25 rescheduling fee. If you do not reschedule, the session is considered a no-show.
What is considered a no-show?
A no-show includes:
Missing your class or skills session
Arriving late and choosing not to reschedule
Leaving early
Not completing online coursework prior to a blended session
Being unable to perform required skills
Not attending for any reason
No-shows must purchase a new class.
06. REFUND POLICY
What is your refund policy for Online-Only and Blended Learning?
ALL SALES ARE FINAL for:
Online-Only Courses
Blended Learning Courses (Online + Skills Session)
These courses cannot be refunded, canceled, transferred, or rescheduled once purchased.
What is your refund policy for Instructor-Led Training (ILT)?
Refunds for ILT follow the Revive 702 Refund Schedule:
Full refund: 7+ days before class
50% refund: Up to 48 hours before class
No refund: Within 48 hours of class
Once you reschedule your ILT class using the $25 rescheduling option, you become ineligible for any refund, even if you were initially within the refundable window.
07. GROUP & ON-SITE TRAINING
Do you offer group or on-site training?
Yes! Revive 702 provides on-site and mobile CPR & First Aid training for anyone, including:
Families & private groups
Schools & childcare centers
Offices & corporate teams
Healthcare practices
Security teams
Community groups
Churches & ministries
Events & organizations
If you have a group, we can come to your location.
Do you offer group discounts?
Yes — we offer a 10% group discount for qualifying group bookings.
08. GENERAL QUESTIONS
Is Revive 702 a certified training provider?
Yes — Revive 702 is an official American Red Cross Licensed Training Provider.
Is your business veteran-owned?
Yes — Revive 702 is proudly veteran-owned and operated.
Do you travel to clients?
Yes — we provide mobile CPR & First Aid training throughout Las Vegas and the surrounding areas.